Register Online: urbanoutsitters.com

Submit: Vaccines (upload, email: info@urbanoutsitters.com or fax: 312-277-0911)

Provide: (2) sets of working keys (if transportation is required)

(Note the registration process can take up to 24 hours - organizing key drop-off or verifying vaccines)

Please note we have a 72 hour cancellation policy for Holidays!

Urban Out Sitters would like to personally greet you and your dog to discuss overnight boarding accommodations. We are the only place in Chicago that is fully staffed every hour of the day with 24hour Cage-Free Boarding.

Our play groups range in size, consisting of small breeds, puppies, and larger breeds. We structure groups by size and chemistry - strategically placing a dog within the right setting to maximize better socialization. Every dog is temperament tested to determine placement within either group. By allowing a cage-free environment, it is vital for us to enroll well-adjusted, non-aggressive dogs and control each play groups dynamic.

Arrival

We have two different ways dogs arrive into our facilities. Clients drop-off or utilize our transportation service. As soon as our doors open, we are immediately ready for our visitors to have a full day of play, stimulation and romping with playmates. Every dog arrives for Day Care pulling their way into our facility.
Every dog is escorted into the facility. Clients may choose to take or leave their dog\'s lead, harness or doggie coats for us to manage. We will keep them organized until your return. We do ask that every dog wears a collar with tags. 

Activity

Every dogs energy and play is different - some run, play, wrestle, chase, play hide and seek, snuggle up together, or simply hang out with their friends and our staff. Some take naps by their own free will; while others take advantage of a full day to play. We always have some form of activity in motion. Clients may watch their dog on our webcams to observe their dog\'s activity.

During the day, we constantly supervise our dogs by a team of trained and experienced attendants. Their main responsibility is to watch play activity, monitor for safety, and supply continuous access to drinking water. It is important for them to notate any abnormal behavior, digestive issues, early onset of illiness, changes in mood, or signs of fatigue. When we notice a change in one of "our" dogs\' behavior, we\'re the first to let the owner know.

Even with our constant cleaning regime within our facilities - every attendant knows the importance to keep a dog clean. We do baths or brush outs so each dog is presentable to go home. We know that even the hardcore player has a bad fur day. Clients may request a departure bath or nail trimming for their dog(s).

Cage-Free Overnight

We are a 24hour Cage-Free Boarding Facility. We allow each dog to roam freely during their entire boarding experience with us. By the later hours, dogs begin to settle down to rest for the evening - much like a big slumber party. At Urban Out Sitters an overnight attendant is on-site to supervise the dogs for the whole evening. Clients can request to have their dog crated for the evening.

Amenities:

24hour Cage-Free Boarding

Breakfast, Lunch, Dinner or Scnacks

Outside Play Area

Webcam Access

Separate Small Dog and Large Areas

Retail Shop: Food Treats and Toys

Departure Bath are Available (Grooming Costs Apply)

No extra charges for Rooms, Suites or Glass Enclosures.

Cage-Free contibutes to a Stress-Free Environment.

Full access to entire Facility and Outside Play Area. 

We provide cots for dog(s) to lay upon. 

Departure

We have two different ways dogs depart our facilities. Clients pick-up or utilize our transportation service. Every dog leaves from a full day of play, stimulation and romping with playmates. Every dog is escorted from the facility. If a client left their dog\'s lead, harness or doggie coats for us, we will assist with dressing. A departure bath is available upon request at an additional cost. ($25/small or $35/large). Clients may request one at time of drop-off or by reservation. At the end of a boarding experience, our hope is your best friend will be tired from the experience. We are sure after a return from traveling - you\'ll enjoy a more peaceful evening at home to unwind. 

Schedule a visit Monday thru Friday: 312-651-7387

West Loop Boarding/Daycare Facility:
729 West Randolph Street, Chicago IL 60661
Located a half block East from the corner of Halsted and Randolph.

West Loop Boarding/Daycare Facility

Dogs leaving after 10am are charged an additional $24 for daycare.

Weekdays: 7am-9pm  

Weekends: 8-10am or 4-6p

Owners must supply enough food for the duration of their dog's vacation.
Separate meals into clear zip lock bags - with pet(s) full name, date and fedding time (AM or PM).

All feeding is done separately. Do not submit large bags of food or containers. Wet food can be mixed with dry food and refrigerated on premises. There is a $15.00 food separation/preparation surcharge for food to be separated.

Owners can supply medicine for the duration of their dog's vacation.
Medication must be clearly marked with proper administering instructions.

There is a $5.00 medication surcharge (fluids or pills) for each treatment.
 

Required: Rabies, Bordetella, DHLPP, Fecal Exam.
Provide: Proof of Vaccinations (Fax: 312-277-0911) or (Email: info@urbanoutsitters.com)
All dog(s) must be neutered by 5-7 months of age.

To avoid possible outbreaks, all clients must supply Urban Out sitters with a current list of vaccines for their pet(s) before service begins. As you may know, there is no fool proof way to keep every dog 100% safe - but their vaccines aid to protect your pet(s) by triggering a defense within cohabitating dog spaces from spreadable contagion.

Urban Out Sitters will not guarantee belongings will be returned in the same condition.

We know plans can change, however please understand we make accommodations to insure a place for your dog. Cancellations less than 24hours are subject to one night of boarding cost.

A complimentary shuttle service between stores:

Drop-Off before 9am:
Lakeview Daycare Facility: Monday thru Friday
Dogs are transported to the West Loop Boarding/Daycare Facility

Pick-Up after 4pm:
Lakeview Daycare Facility: Monday thru Friday
Clients can arrange to have their dog(s) returned to the Lakeview location for pick up. No AM pick-up at Lakeview is available.

Dogs picked up at Lakeview after 4pm pay an additional $24 for daycare. To avoid this charge; clients are responsible for making their own travel arrangements to pick-up before 10AM at the West Loop Boarding/Daycare Facility.

Regular Pet Taxi Service
Available Monday thru Friday: Drop-Off and Pick-Up only for boarding; we offer a Pet-Taxi Service $20/each way.

Urban Out SItters is happy to assist with your service request. Clients may either call a
UOS location within hours of operation or utilize our reservation line. An email confirmation
will be sent to guarantee your service is booked.

To Request, Change, Reschedule or Cancel Service:

Contacting Locations:
Main: 312-651-7387 
West Loop: (x)7040
Lakeview: (x)7070

24 hour Reservation Line:
Main: 312-651-7387
Reservations: (x)7021

Requesting Service less than 24 hours:
We recommend you contact our office and speak to someone directly when booking service less than 24 hours. After hours overnight coorespondance via email or voicemail cannot guarantee next day service.