The registration process can take up to 24 hours to verify vaccines or keys.
Service can begin when an account is activated.
-Create an online account
-Submit: (2) sets of working keys (required with transportation)
All dog(s) must have current vaccines to avoid possible outbreaks or spreadable contagion.
-Rabies, Bordetella (every 6 months), DHPP, Fecal Exam
-Dog(s) must be neutered by (6) months
-Submit vaccination records (upload or fax: 312-846-6867 or email: email@example.com)
Required for Puppies:
-Bordetella - less then (6) months
Urban Out Sitters offers a healthy outlet for a dogs to socialize in a cage-free day care environment.
Socialized or Unsocialized:
Play groups range in size, consisting of small breeds, puppies, and larger breeds. We structure groups by size and chemistry - strategically placing a dog within the right setting to maximize better socialization. Every dog is tempermant tested to determine placement within either group. To enroll a dog into a cage-free day care enviornment they must be well-adjusted and non-aggressive.
Timid dogs are introduced at their own pace. In some cases it can take as long as two weeks to adjust to a new environment. We’ve experienced unsocialized dogs can become social, learn to behave, and even make friends. If a dog is not comfortable with other dogs or making progress, we’ll explain to the owner that a Day Care environment is simply not in their dog’s best interest and using our dog walking service becomes the ideal alternative.
-Puppy socialization, potty training, correct destructive behavior
-Adolescent socialization, exercising, playing, correct anti-social behavior
-Mature and Elderly socialization, stimulating and enriching quality of life
Day care (vs) Dog Park:
-Dogs are more relaxed and playful in daycare (vs) Dogs may protect their Owner
-Dogs at Urban Out Sitters are required to be current on vaccines (vs) Dogs may not be vaccinated
-Toys are not allowed and avoid toy aggression (vs) Toys may aggravate fights
As soon as our doors open, many dogs arrive for day care pulling their way into our facility. Guests are ready to have a full day of play, stimulation and romping with playmates.There is always some form of activity in motion. Each dogs energy and play is different. Some run, wrestle, chase, snuggle, nap or simply hang out with friends and our staff.
Dogs are constantly supervised by a team of trained and experienced attendants. Their main responsibility is to watch play activity, monitor safety, and supply continuous access to drinking water. It is important for them to notate any abnormal behavior, digestive issues, early onset of illiness, changes in mood, or signs of fatigue. When we notice a change in one a dogs behavior, we will let the owner know of the situation.
With a constant cleaning regime within the facilities - every attendant knows the importance to keep a dog clean. They do body checks and brush outs so each dog is presentable to go home. We know that even the hardcore player has a bad fur day. A departure bath is available upon request at an additional cost. ($25/small or $35/large)
At the end of the day, our hope is your best friend will be tired from a day of activity. We are sure after a long day of work you will enjoy a more peaceful evening at home to unwind.
-Cage-free day care
-Puppy playground equipment
-Separate play areas for small and large dogs
-Dogs must be vaccinated
-Dogs must be non-aggressive
-Dogs must be neutered
-Clients may choose to drop-off or utilize our pet transportation service.
-Clients may provide a breakfast, lunch, dinner or snack.
-Clients may choose to pick-up or utilize our pet transportation service.
Dogs can be picked up or dropped off Monday - Friday using Urban Out Sitters pet taxi service.
-Having multiple locations, pet taxi service allows shorter travel time and more day care playtime
-Pet-taxi transportation windows: pick-up: 7am-10am and drop-off 3-7pm
-Have dog(s) ready for drivers to pick up.
-Submit (2) sets of working keys
-Breakfast, lunch, dinner or snack
-Free transportation when using (5) days a week service.
-Transportation up charge when using less than (5) days a week.
-Transportation up charge includes round trip or one way service
Dogs can be dropped off or picked up within open office hours at either location.
River West Boarding/Daycare Facility
-Weekends (8-10am) or (4-6pm)
Lakeview Daycare Facility
Owners can supply a breakfast, lunch or dinner for the duration of their dog(s) daycare.
-Separate meals into a clear zip lock bags - with pet(s) name.
Dog(s) that require medication.
-Medication must be clearly marked and with written instructions.
-Cost for each pet and each medication dose
-insulin or injectables fluids
Clients requesting transportation service with day care
Urban Out Sitters is a bonded and insured company
-Submit (2) Sets of working keys
-Do not leave keys with a doorperson or on-site custodian
-Submit keys no less than 24 hours prior to service
-All locks/doorknobs must be in working condition
-Keys must be provided for all locks
-Provide written authorization for "Urban Out Sitters" to enter (if required)
-Drop-off or Pick-up keys at the River West Facility (Monday-Friday 7am-8pm)
-Leave keys on file
-Clients may drop-off keys at the Lakeview Facility no less than 48 hours prior to service
-Keys can be collected at the Lakeview Facility with 24 hour notice
-Urban Out Sitters will not return keys by mail
Clients can either call, email or use online booking to request, change, reschedule or cancel service.
An email confirmation is sent to guarantee a service is booked.
-Reservation Line: 312-651-7387
-To book a service less than 24 hours, contact the office during office hours
-Next day service requests from after voicemails, emails or online booking cannot be guaranteed
Accommodations are reserved for each dog.
-Cancel transportation request prior to UOS showing up at residence
Day care rates are set by weekly attendance. Passes are paid upfront in advance. Passes: Passes are not transferable or refundable and cancellations do not apply. The 10 Day Pup Pass* offers the freedom to use day care any (10) days within (30) days without being charged an additional attendance fee. A Monthly Pup Pass* varies on the total number of weekdays within a month and offers a price break for clients in need of day care every weekday and must be used within the calendar month. Transportation: Our multiple locations offer shorter travel time allowing your dog more time at day care. A small limit of dogs assigned to a route shortens their time during transit. Each dogs is safely transported within heated and air conditioned vehicles. There are no guaranteed specific pick-up or drop-off times. Route time can vary based on weather conditions, geographic order, and amount of dogs assigned daily. Clients doing their own transportation are expected to pick up their dogs before closing. Health: Every pet must be healthy and free of any contagious illnesses. Each guest must have current vaccines and be spayed or neutered past the age of (6) months prior to day care. Educate: Clients must realize, even when a dogs vaccines are current and verified - dogs may possibly pass an illness to one another. If you notice your dog sick prior to day care, do not bring your dog to school, as it could potentially contaminate the playgroup and environment. Clients should also be aware that dogs play on different energy levels. Some are hyper and over active, while others are more calm and low-key. Know that scratches on the body, knicks on the ears or nose, and punctures from a misplaced tooth or toe nail could possibly happen. It is possible a brawl could spark between one non-aggressive dog not liking another non-aggressive dog. Understand with regard to any injury (minor or severe) Urban Out Sitters does it best to make the owner aware of the situation or as a direct result seek immediate medical attention for their pet. Injuries: Urban Out Sitters is not responsible for dog injuries that can occur from a pets attendance and participation in day care. Clients are responsible to assume full financial responsibility for their pets veterinary emergency care. Fees: ($10) surcharge for major holidays. ($5) cost for each pet and each medication dose. Late fee pick-up after closing time has a ($1)/per minture (each dog) charge added to the daily day care rate. If a dog is not picked up until next day, a ($40) boarding charge for overnight care is applied. A ($10) pet -taxi (each dog) from the Lakeview facility to drop off to the boarding center after 9am free pet shuttle service or after store closing time. ($5) Transportation fee when a pet taxi arrives at residence and client did not cancel reservation. Saturday and Sunday: Open office hours on weekends are (8-10am) and (4-6pm). No drop-off or pick-up is available outside the weekend time parameters. No transportation is available on Saturday and Sunday. Saturday and Sunday day care are additional charges outside the weekday regime. The Lakeview Daycare Facility does not offer weekend daycare.