Day Care
Day Care with Transportation
Daycare rates are set by weekly attendance. Passes are paid upfront in advance. Passes are not transferable or refundable; cancellations do not apply. The 10 Day Pup Pass offers the freedom to use daycare any ten days within a month - without being charged additional attendance fees. A Monthly Pass* varies on the total number of weekdays within a month and offers a price break for clients needing daycare every weekday. Monthly Pup Pass must be used within thirty days. Our multiple locations offer shorter travel time - allowing your dog more time at day care. We limit the amount of dogs on a route, which shortens their time during transit. Each dogs is safely transported within our heated and air conditioned vehicles. Our caravans limit the amount of dogs to transport to and from each location within the surrounding neighborhoods. Client are expected to pick up their dogs before closing. Subject to additional costs picking up after closing time. A $1/per minture (each dog) late pick up applied to the daycare rate. If not picked up until next day, a $40 boarding charge for overnight care. A $10 pet -taxi (each dog) from the Lakeview facility to drop off to the boarding center after 10am free shuttle service or after store closing time.
Registration
Register Online: urbanoutsitters.com
Submit: Vaccines (upload, email: info@urbanoutsitters.com or fax: 312-277-0911)
Provide: (2) sets of working keys (if transportation is required)
(Note the registration process can take up to 24 hours - organizing key drop-off or verifying vaccines)
Service cannot begin until the above steps are complete:
Reservations: Call, Email or Reservation Line (x7021)
Day Care
Our Day Care is much more than a daycare/boarding facility, we offer a healthy outlet for a dog's natural energies, instincts and behavior. At Urban Out Sitters dogs can socialize together in a cage-free environment.
Our play groups range in size, consisting of small breeds, puppies, and larger breeds. We structure groups by size and chemistry - strategically placing a dog within the right setting to maximize better socialization. Every dog is tempermant tested to determine placement within either group. By allowing a cage-free enviornment, it is vital for us to enroll well-adjusted, non-aggressive dogs and control each play groups dynamic.
Puppy Socialization (potty training, correct destructive behavior)
Adolescent Socialization (exercising, playing, correct anti-social behavior)
Mature and Elderly Socialization (stimulating and enriching quality of life).
Amenities:
Cage-Free Day Care
Breakfast, Lunch, Dinner or Snacks
Outside Play Time
Webcam Access
Separate Play Areas for Small and Large Dogs
Multiple Locations with Shorter Travel Time - More Day Care Play Time.
Timid, Unsocialized Dogs
Our Day Care staff will recognize, deal with, and assist with deferring issues before they become problems. The careful introduction of new dogs is part of this skill. Each new dog is given a temperment test, an evaluation and introduction within a group. We try them with different size dogs and play groups to decifer proper placement.
Timid, unsocialized dogs are introduced at their own pace - in some cases, taking as long as two weeks to adjust to a new environment. If a dog isn’t able to become comfortable with other dogs, we’ll explain to the owner that the Day Care environment is simply not in their dog’s best interest; however, we’ve found that many unsocialized dogs can become more comfortable, learn to behave, and even make friends. In some cases our dog walking service becomes the ideal alternative.
Arrival
We have two different ways dogs arrive into our facilities. Clients drop-off or utilize our transportation service. As soon as our doors open, we are immediately ready for our visitors to have a full day of play, stimulation and romping with playmates. Every dog arrives for Day Care pulling their way into our facility.
Clients may provide a breakfast, lunch, dinner or snack and we will administer all feedings separate to avoid possible food aggression. (We prefer zip lock bags, along with your pets name written on it)
Every dog is escorted into the facility. Clients may choose to take or leave their dog's lead, harness or doggie coats for us to manage. We will keep them organized until your return. We do ask that every dog wears a collar with tags.
Activity
Every dogs energy and play is different - some run, play, wrestle, chase, play hide and seek, snuggle up together, or simply hang out with their friends and our staff. Some take naps by their own free will; while others take advantage of a full day to play. We always have some form of activity in motion. Clients may watch their dog on our webcams to observe their dog's activity.
During the day, we constantly supervise our dogs by a team of trained and experienced attendants. Their main responsibility is to watch play activity, monitor for safety, and supply continuous access to drinking water. It is important for them to notate any abnormal behavior, digestive issues, early onset of illiness, changes in mood, or signs of fatigue. When we notice a change in one of "our" dogs' behavior, we're the first to let the owner know.
Even with our constant cleaning regime within our facilities - every attendant knows the importance to keep a dog clean. We do baths or brush outs so each dog is presentable to go home. We know that even the hardcore player has a bad fur day.
Departure
We have two different ways dogs depart our facilities. Clients pick-up or utilize our transportation service. Every dog leaves from a full day of play, stimulation and romping with playmates.
Every dog is escorted from the facility. If a client left their dog's lead, harness or doggie coats for us, we will assist with dressing.
A departure bath is available upon request at an additional cost. ($25/small or $35/large)
At the end of the day, our hope is your best friend will be tired from a day of activity. We are sure after a long day of work -you'll enjoy a more peaceful evening at home to unwind.
Tours
Schedule a visit Monday thru Friday: 312-651-7387
West Loop Boarding/Daycare Facility:
729 West Randolph Street, Chicago IL 60661
Located a half block East from the corner of Halsted and Randolph.
Lakeview Daycare Facility:
3241 N. Dayton Street, Chicago IL 60657
Located a half block North of Belmont, between Clark and Halsted.
Checking In/Out
West Loop Boarding/Daycare Facility
Weekdays: 7am-9pm
Weekends: 8-10am or 4-6pm
Lakeview Daycare Facility
Weekdays: 7am-7pm
Weekends: Closed
Feeding
Owners can supply a breakfast, lunch or dinner for the duration of their dog(s) daycare.
Separate meals into a clear zip lock bags - with pet(s) name.
Vaccinations
Required: Rabies, Bordetella, DHLPP, Fecal Exam.
Provide: Proof of Vaccinations (Fax: 312-277-0911) or (Email: info@urbanoutsitters.com)
All dog(s) must be neutered by 5-7 months of age.
To avoid possible outbreaks, all clients must supply Urban Out sitters with a current list of vaccines for their pet(s) before service begins. As you may know, there is no fool proof way to keep every dog 100% safe - but their vaccines aid to protect your pet(s) by triggering a defense within cohabitating dog spaces from spreadable contagion.
Keys
Urban Out Sitters requires (2) sets of working keys
Your keys are safely managed at our main West Loop Facility.
Supply (2) sets of working keys no less than 24hours prior to service.
Do not leave keys with a doorperson or on-site custodian.
All locks/doorknobs must be in working condition: keys must be provided for all locks.
Authorization
If your building offers 24hour entry (doorperson or on-site custodian);
Provide written access for Urban Out Sitters to enter the building and your dwelling.
Urban Out Sitters is a bonded and insured company.
Drop-Off
The West Loop Facility accepts keys Monday-Friday 7am-9pm. Drop off keys no less than 24 hours prior to service. Clients may drop-off keys at our Lakeview Facility no less than 48hours prior to service - allowing ample time for transport to our West Loop Facility.
Pick-Up
Clients can leave their keys on file with Urban Out Sitters for future use or they can choose to pick them up after service. The West Loop Facility returns keys Monday-Friday 7am-9pm. Keys can be transported to our Lakeview Facility with 24hour notice. Urban Out SItters will not return keys by mail.
Service Request
Urban Out SItters is happy to assist with your service request. Clients may either call a
UOS location within hours of operation or utilize our reservation line. An email confirmation
will be sent to guarantee your service is booked.
To Request, Change, Reschedule or Cancel Service:
Contacting Locations:
Main: 312-651-7387
West Loop: (x)7040
Lakeview: (x)7070
24 hour Reservation Line:
Main: 312-651-7387
Reservations: (x)7021
Requesting Service less than 24 hours:
We recommend you contact our office and speak to someone directly when booking service less than 24 hours. After hours overnight coorespondance via email or voicemail cannot guarantee next day service.
